TERMS & CONDITIONS
All figures are quoted in SGD, unless otherwise stated.
For International buyers, shipping cost is NOT included in the product price.
(Singapore) Local delivery is included for all purchases above 200SGD
Item will only be shipped to stated address indicated by buyer under Shipping Address. If you have an change of address, update your account with us to your latest address details to and inform us to avoid any wrong delivery of your orders.
Deposits or Full Payments are only refundable or transferable to another product if manufacturer cancels release of said products. SuperFun Pte Ltd will ship or allow collection of the products only to the original buyer. Proxies or representatives will not be entertained.
Final release date of this product is subject to delays by manufactory or approval factors
Price detailed does not include Shipping fee and Tax calculation. Final shipping fees will be calculated closer to shipping date and invoiced separately. SuperFun Pte Ltd does not charge any customs duty/tax for International shipments. We are not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office or post office for further information.
By proceeding with orders, you have deemed to have read, understood and agreed to our terms.
Customers are expected to collect the productions and pay any balance remaining within 2 weeks upon notification of collection by SuperFun Pte Ltd.
If we do not hear from the customer, a reminder via recorded phone call, text message and email will then be sent and collection dated extended for another 2 weeks (Total of 1 month from date of collection notification). Non collection of products after 1 month will be deemed as product cancellation and deposit forfeited.
Warranty & Exchanges Policy
Limited Warranty of 14 days from date of collection against missing parts or defects. Limited Warranty does not cover conditions, malfunctions or damage not resulting from defects in material or workmanship. E.g. Loss, Theft, Breakage due to inappropriate handling.
To obtain warranty service, you must contact us within the Limited Warranty period and email us. SuperFun will review and provide the ideal solution.
As with all hand crafted products, no two pieces of products are exactly the same; there are bound to be slight differences or minor imperfections (defined as non-visible in normal usage or viewing conditions). Serious defects are defined as;
- Structural instability where products cannot be fitted/displayed properly
/ Obvious visible cracks, chips, paint scratches
/ Missing parts or pieces
There is no returns policy. All products sold are strictly non-refundable or exchangeable for other products.
If you have any doubts about this policy, please feel free to contact us.